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Employer: IDT Global Ltd
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| Address: |
Princes House, 95 Gresham Street |
| City: |
London |
| Country: |
United Kingdom |
| Zip code: |
EC2V 7NA |
| Phone number: |
+44 (0) 20 7549 6320 |
| Fax number: |
+44 (0)207 549 6001 |
| E-mail: |
Send Message
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| Company URL: |
www.idteurope.com |
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Employer need: Manager Global Services Accounts European Market and Wireless
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Telecom Vacancy Description:
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| Job Category: |
Product Management |
| Timing: |
Full Time |
| Place of work/City: |
London |
| Place of work/Country: |
United Kingdom |
| Application Documents: |
CV/Resume, Cover Letter |
| Job description, requirements : |
Responsibilities:
Assist management in the execution and implementation of the Global Services plan for each assigned account.
Proactively identify/generate key players contacts to develop business and relationship, cultivate and expand relationship in order to gain full knowledge of the large companies and organizational structures IDT is dealing with.
Proactively develop relationship with Key Mobile Operators for partnerships including MVNO and distribution.
Report progress on proper execution and performance.
Manage the development and implementation of Global Services plans, standards, guidelines and initiatives in coordination with all operational, commercial, and administrative departments of IDT.
Prepares when it applies strategic meetings and periodical update meetings with each assigned account in coordination with management and commercial teams for growth, strategic and performance assessment agenda.
Monitor proper coordination with administrative and commercial IDT task force.
Provides continuous assistance to commercial and administrative team members of the company using the Global Services resources to enhance revenue and profitability according to plan and day-to-day agenda.
Work with commercial team to identify needs and provide assistance with each allocated account to manage crisis, handle disputes and propose resolution plans.
Researches and analyzes market trends and data allowing to develop business and prioritize proactive efforts to develop growth with each allocated account.
Participates in the conception of the Global Services Plans and contributes to the growth of each account with creative input and continuous research.
Prepares proposals and documentation to support specific business growth within the assigned accounts. |
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Employer need: Senior Software Developer
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Telecom Vacancy Description:
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| Job Category: |
Programming |
| Timing: |
Full Time |
| Place of work/City: |
London |
| Place of work/Country: |
United Kingdom |
| Application Documents: |
CV/Resume, Cover Letter |
| Job description, requirements : |
The qualified candidate will:
Have more than 7 years experience working with large scale production telecommunications or operations support system.
Experience in working with 27 x 7 telephony based systems desired.
Strong working knowledge of UNIX and C/Perl required.
Strong interpersonal skills to deal with a number of organisations that use the data and the application suite.
Be a pro-active individual with a pragmatic approach towards dealing with challenges.
Be an independent and self-starting individual.
Be eligible to work in the UK.
Other required skills:
Strong written and oral communication and organisational skills
Ability to work independently
Have working knowledge with the following applications: UNIX, K-Shell, Perl, C, C+ +, Java and Oracle. |
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Employer need: Technical Project Manager
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Telecom Vacancy Description:
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| Job Category: |
Project Management |
| Timing: |
Full Time |
| Place of work/City: |
London |
| Place of work/Country: |
United Kingdom |
| Application Documents: |
CV/Resume, Cover Letter |
| Job description, requirements : |
You will primarily plan and co-ordinate the implementation of elaborate technical projects for the company. Working relationships will be continued and established with the technical and commercial teams in Europe as well as the US headquarters and Asia Pacific division. You will also interface with the company`s suppliers on a regular basis and throughout the projects.
Your main responsibilities will include:
Capturing the business requirements from IDT`s commercial operation units in Europe, Asia Pacific and the US.
Translating commercial requirements into technical specifications and formulating business project plans.
Liaising with various technical operations teams in the formulation of the projects plans and — where required — formulating the financial budget proposal.
Liaising with equipment suppliers and ensuring that the technical specifications for projects are defined and delivered to meet project deadlines.
Co-ordinating the implementation of projects at the headquarters and reporting back to the commercial operations business units on the status of their projects.
Assisting and advising the Technical Director — where required — to ensure that projects are completed on time and within budget.
Liaising with the operational business units to ensure that the financial reporting of projects is co-ordinated and reported. |
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Employer need: Rates Analyst
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Telecom Vacancy Description:
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| Job Category: |
Business Analysis |
| Timing: |
Full Time |
| Place of work/City: |
London |
| Place of work/Country: |
United Kingdom |
| Application Documents: |
CV/Resume, Cover Letter |
| Job description, requirements : |
The main responsibilities of this role are:
Analysis of rates and codes sent by other Telecom Companies
Inputting rates and codes in the system
Running of reports and carrying out a full analysis
Maintaining records
General office administration duties, including faxing and filing
The ideal candidate will:
Have excellent analytical and numerical skills
Have good communication skills as they will be in contact with other IDT offices and Telecoms companies around the world
Have the ability to communicate effectively and efficiently at all levels
Have a eye for detail
Be a strong team player as well as the initiative to work on their own
Be highly organised and be able to prioritise their work
Have good working knowledge of Microsoft Office |
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Employer need: TelesalesInbound Sales Operator
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Telecom Vacancy Description:
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| Job Category: |
Sales |
| Timing: |
Full Time |
| Place of work/City: |
London |
| Place of work/Country: |
United Kingdom |
| Application Documents: |
CV/Resume, Cover Letter |
| Job description, requirements : |
The Role
To ensure that incoming telephone calls are answered in a timely and professional manner. Achieve KPI targets for levels of productivity and performance in the call centre. Convert prospect requests for information into quality sales by dealing effectively with customer objections. Use effective `listening` and `questioning` techniques to promote the benefits of the services offered and `match sell` the customer needs. To ensure the highest standards of quality in relation to customer data input and sales integrity.
The Person
Self-motivated, flexible and able to work within a team environment, you will already have at least 1 years experience and a proven track record in sales/telesales. Knowledge of Telecoms is desirable but not essential, as full training will be provided. |
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Employer need: Business Analysts
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Telecom Vacancy Description:
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| Job Category: |
Business Analysis |
| Timing: |
Full Time |
| Place of work/City: |
London |
| Place of work/Country: |
United Kingdom |
| Application Documents: |
CV/Resume, Cover Letter |
| Job description, requirements : |
Applicants need to be numerate and highly organised team players with an eye for detail.
If you are applying for a position in the Cost Analyst team a good degree in any discipline is required with a finance background of 1-2 years.
Excellent communication skills are a must as you will be in contact with other IDT offices and telecoms companies around the world. A good working knowledge of computers and Microsoft Office applications are vital.
Duties include, depending on position, analysis of rates andcodes sent in by other telecoms companies and inputting into our systems; investigating and resolving carrier faults and technical complaints, analysing costs in relation to carrier traffic rates, various report running and analyses; general office admin fax/filing.
Applicants need to be able to commit for at least a year as it takes 2 months to train and must be authorised to work in the UK. |
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Employer need: Senior Credit Controller
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Telecom Vacancy Description:
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| Job Category: |
Audit & Finance |
| Timing: |
Full Time |
| Place of work/City: |
London |
| Place of work/Country: |
United Kingdom |
| Application Documents: |
CV/Resume, Cover Letter |
| Job description, requirements : |
The ideal candidate:
· Is used to making a high volume of calls
· Maintains a consistently proactive approach to chasing debt.
· Has previous legal experience
· Has at least three years solid credit control experience ideally having worked in a commercially focused credit control environment.,
· Is accustomed to dealing with customers
· Is professional and diplomatic
· Is an enthusiastic senior credit controller who is looking for a challenge that will move their experience to the next level.
· Is able to bring varied experience to the role.
· Has good all-round knowledge and are able to see where practices and procedures may be improved.
· Has good experience in bad debt collection, kpi reporting, daily, weekly & monthly
· Resolves queries and provides reports
· Must also have exposure to high volume accounts work and have excellent communication skills.
· Has strong excel skills, are organised and can work on own initiative reconciling accounts.
· Is a strong team player and work on their own initiative with confidence
· Will have a minimum of 2 3 years office based experience within credit control with strong academic qualifications. |
