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Employer: MTN Nigeria Communications Limited
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| Address: |
Churchgate Towers, 5th Floor, Plot 30, Afribank |
| City: |
Lagos |
| Country: |
Nigeria |
| Phone number: |
+234 1 262 3900 |
| Fax number: |
+234 1 262 3906 |
| E-mail: |
Send Message
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| Company URL: |
www.mtnonline.com |
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Employer need: Budget and Business Planning Manager
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Telecom Vacancy Description:
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| Job Category: |
Business Analysis |
| Timing: |
Full Time |
| Place of work/City: |
Lagos |
| Place of work/Country: |
Nigeria |
| Application Documents: |
CV/Resume |
| Job description, requirements : |
Act as business support for the Foundation
Support business development and other special projects
Development, implementation and control of division s budget and accounts
Interface with Finance on expenditure reconciliatory issues
Manage the division s budgetary process
Provide monthly budgetary and expenditure reports
Monitor expenditure for the Corporate Services to ensure
no negative variance occurs relative to the budget
Assess and advise on estimates for key project funding and continuing running costs
Forecast budget (OPEX) requirements for Corporate services
Prepare Corporate Service s monthly performance reports and any other operating report |
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Employer need: Customer and Competitor Knowledge Manager
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Telecom Vacancy Description:
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| Job Category: |
Marketing |
| Timing: |
Full Time |
| Place of work/City: |
Lagos |
| Place of work/Country: |
Nigeria |
| Application Documents: |
CV/Resume |
| Job description, requirements : |
Producing and presenting periodic feedback on local and international competitor activity to the Marketing & Strategy department as well as reporting to MTNN as and when required.
Ensure that Marketing & Strategy and MTNN business requirements from a reporting view are adhered to in the EDW strategy
Analytical commentary on any report that leaves the department
Perform evaluations and produce reports on promotions, products and other activities within MTNN marketing to give MTN a competitive advantage in the telecoms market
Develop relationships and source reliable contact for information gathering across other competitor companies
Build and maintain a detailed, accurate and up-to-date customer knowledge / reporting of:
- MTNN s subscriber profile (usage, behaviour, ARPU, etc) by geography, product etc.
- Product Portfolio
- Competitor Analysis and Monitoring
- Geographical/Regional Statistics |
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Employer need: IS Support Engineer
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Telecom Vacancy Description:
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| Job Category: |
Engineering |
| Timing: |
Full Time |
| Place of work/City: |
Lagos |
| Place of work/Country: |
Nigeria |
| Application Documents: |
CV/Resume |
| Job description, requirements : |
Direct interface between IS and end users in telephonic, electronic or hands-on systems faults resolution throughout the organization
Log all reported faults into service management application
Attempt online resolution of reported faults and log incidents for further action Responsible for user actions creation on the active
directory and email set-up on for all MTNN staff
Initiate and maintain unique communication strategies with end-users on a variety of IS related issues including developments in applications, systems, security, and expected downtimes
Respond to all trouble calls and raise tickets where
appropriate |
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Employer need: Senior Manager, Prepaid Customer Operations
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Telecom Vacancy Description:
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| Job Category: |
Customer Service |
| Timing: |
Full Time |
| Place of work/City: |
Lagos |
| Place of work/Country: |
Nigeria |
| Application Documents: |
CV/Resume |
| Job description, requirements : |
| Provide an effective and quality service to internal and external customers. - Develop the strategy and PPP s to create awareness and educate customers with regards to the use of MTNN s products and services- Identify trends pertaining to calls logged and query types to proactively reduce reoccurrence thereof- Provide staff with skills and knowledge critical to resolving customer problems- Resolve escalated problems / queries- Develop initiatives for customer retentions- Manage effectively the provision of quality service to High Value subscribers and Business Centres- Monitor all statistics in terms of performance- Identify opportunities to improve the services provided by the Prepaid Customer Operations unit |
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Employer need: Mobility Solutions Specialist
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Telecom Vacancy Description:
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| Job Category: |
Networking |
| Timing: |
Full Time |
| Place of work/City: |
Lagos |
| Place of work/Country: |
Nigeria |
| Application Documents: |
CV/Resume |
| Job description, requirements : |
Contrive new wireless mobility service propositions
Provide input into technical evaluation of new mobility services Liaise with relevant departments to produce detailed technical specifications for services Develop service level agreements in conjunction with NWG operations
Division Review submissions of periodic performance reports on deployed services Periodic review of service
provisioning and support processesSupport Corporate Sales
Division in;- Preparation of bids / proposals Assessing
Corporate customer requirements |
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Employer need: Business Manager, Mobility Services
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Telecom Vacancy Description:
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| Job Category: |
Business Development |
| Timing: |
Full Time |
| Place of work/City: |
Lagos |
| Place of work/Country: |
Nigeria |
| Application Documents: |
CV/Resume |
| Job description, requirements : |
Manage commercial & technical evaluation of new services
Manage business case/business model development and submission
Manage strategic relationships with third party
product/service suppliers
Align product development directions with customer requirements
Seek methods of improving value of mobility services to customers
Manage development and introduction of new services / concepts
Seek, develop and manage partnerships for service provision
Support Corporate Sales division to foster key customer relationships
Business planning & resource development for Mobility Services Unit |
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Employer need: Business Manager, Energy Services
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Telecom Vacancy Description:
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| Job Category: |
Business Development |
| Timing: |
Full Time |
| Place of work/City: |
Lagos |
| Place of work/Country: |
Nigeria |
| Application Documents: |
CV/Resume |
| Job description, requirements : |
Develop and communicate the concept of Energy Services
Lead development efforts on alternative power/energy systems & fuels
Manage development and introduction of new technologies
Seek, develop and manage partnerships for service provision
Business planning & resource development for Energy Services Unit
Identify & develop opportunities in Energy Services
Lead commercial & technical evaluation of new/alternative technologies
Manage business case/business model development and submission
Develop & manage strategic relationships with 3rd party product/service suppliers
Align alternative energy development efforts with MTNN long term network development plans |
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Employer need: Corporate and Medium Business Support
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Telecom Vacancy Description:
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| Job Category: |
Tech Support |
| Timing: |
Full Time |
| Place of work/City: |
Lagos |
| Place of work/Country: |
Nigeria |
| Application Documents: |
CV/Resume |
| Job description, requirements : |
Define customer account management policies and procedures
Define the credit management framework for corporate accounts
Develop the customer administration polices, processes and procedures
Ensure adherence to polices, processes and procedures
Manage provisioning process and promptly resolve any escalated issues arising
Define targeted revenue collection and management framework
for corporate, distributor and business medium accounts
Optimize and monitor existing collection paths particularly in respect of corporate accounts
Proactively audit the corporate account database to ensure compliance with segmentation criteria and rules
Define the framework for managing and administering payment plans |
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Employer need: Business Manager, Transport Services
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Telecom Vacancy Description:
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| Job Category: |
Business Development |
| Timing: |
Full Time |
| Place of work/City: |
Lagos |
| Place of work/Country: |
Nigeria |
| Application Documents: |
CV/Resume |
| Job description, requirements : |
Proactively seek opportunities for new services and enhancements to existing services
Manage commercial & technical evaluation of new services
Manage business case/business model development and submission
Manage strategic relationships with third party
product/service suppliers
Align product development directions with customer requirements
Seek methods of improving value of transport services to customers |
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Employer need: Business Analyst
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Telecom Vacancy Description:
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| Job Category: |
Business Analysis |
| Timing: |
Full Time |
| Place of work/City: |
Lagos |
| Place of work/Country: |
Nigeria |
| Application Documents: |
CV/Resume |
| Job description, requirements : |
Perform ad hoc financial analysis and research projects as needed of at a project, product, and function and consolidated level for the business
Perform financial assessments, profitability and pricing analysis pertaining data centric products and offers
Understand system constraints of project, product and function and consolidated level for the business
Complete financial models that depict financial viability of the product, rates to be applied and revenue shares
Incorporate business rules within a financial model to enable the effective evaluation of the product
Make recommendations on alternative business case financial scenarios to achieve the most favorable financial return and risk profile for MTNN |
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Employer need: Senior Market Manager -Youth
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Telecom Vacancy Description:
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| Job Category: |
Marketing |
| Timing: |
Full Time |
| Place of work/City: |
Lagos |
| Place of work/Country: |
Nigeria |
| Application Documents: |
CV/Resume |
| Job description, requirements : |
Develop the Strategy for the youth market
Develop promotion campaigns to stimulate profitable sales
Identify and continuously monitor demographic profiles of Youth sector customers
Ensure Brand values are present in Youth marketing
Identify opportunities and drive plans to take advantage of market opportunities
Monitor execution of Youth and emerging market strategy against specifications
Evaluate new opportunities for expansion
Provide delivery and performance tracking support to GM
Provide any other necessary assistance required in support of the business plan or tactical plans agreed on an ad hoc basis
Develop innovative approaches to capture the youth markets
Evaluate new opportunities or expand |
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Employer need: Senior Brand Manager
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Telecom Vacancy Description:
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| Job Category: |
Marketing |
| Timing: |
Full Time |
| Place of work/City: |
Lagos |
| Place of work/Country: |
Nigeria |
| Application Documents: |
CV/Resume |
| Job description, requirements : |
Develop rollout plans for new products
Monitor product performance against projections
Conduct research to determine positioning of new products
Monitor MTN brand image (materials, signage); ensure value with suppliers
Plan and ensure execution of sponsorship program to create maximum brand awareness |
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Employer need: Fixed Asset Accountant
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Telecom Vacancy Description:
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| Job Category: |
Audit & Finance |
| Timing: |
Full Time |
| Place of work/City: |
Lagos |
| Place of work/Country: |
Nigeria |
| Application Documents: |
CV/Resume |
| Job description, requirements : |
Coordinate all fixed assets purchases with the various departments and collate updates about new additions on a monthly basis
Ensure all new assets are properly tagged and setup in the fixed asset register for tracking purposes
Ensure update of all accounting adjustments are implemented in the fixed assets register
Periodically reconcile and coordinate physical inventory of fixed assets to ensure proper location and existence of all fixed assets
Record disposals and movements in fixed |
