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Resume Details
Resume was added: 14 Oct,2005
Name: Karthikeyan Bakthavatchalam
Gender: N/A
Age: 38 years
Address: H.No. 17,plot no14, 130 khivraj manasarovar,lakshmipuram,Thirumalainagar, chrompet,
City: chennai
State: tamil nadu
Country: 132
E-mail: Send message
Education
Institution: SODAMBIKA
City / Country: TAMIL NAD ,INDIA
Start date: 01 May,1991
End date: 01 May,1994
Degree: DECE
Major: TELECOM
Thesis: TV DEMO
Comments:

SCORED 77%PASSED WITH DISTINCTION
Extra Education
Institution: SIEMENS
City / Country: CHENNAI,INDIA
Start date: 01 Jul,2005
End date: 01 Aug,2005
Present: Yes
Comments:

CERTIFICATION FOR HIPATH 3000 KTS
Work Experience
Company: Vrindavan Telecom India (P)Ltd, Chennai
City / Country: TN,INDIA
Position: TEAM LEAD–SERVICE
Start date: 01 Aug,2004
Present: Yes
Responsibilities:

• Monitoring and provide tech support to the service team.
• Giving demo to the Customer.
• Co-ordinate with sales engineers
• Promoting sales and achieving targets
• Maintenance of Nortel networks epabx MERDIAN OPTION 11.

Company: Select Engineering and system Hyderabad
City / Country: AP,INDIA
Position: SR. Service Engineer
Start date: 01 Nov,2002
End date: 01 Jun,2004
Responsibilities:

• Installation, Programming and Maintenance of SIEMENS EPABX and KTS .
• System up gradation with integrated applications like voice mail ,Call Billing Software, ISDN PRI & BRI, VOIP, CORNET Connection, UCD,CALLCENTER APPLICATION and DECT.ect
• Site inspection and installation of VIDEO CONFERENCING.
• Provides round-the-clock Service Support and AMC follow up add on sales
Company: BPL Telecom Ltd. Hyderabad
City / Country: AP, INDIA
Position: CUSTOMER SUPPORT ENGINEER – ECSG
Start date: 01 Nov,2001
End date: 01 Nov,2002
Responsibilities:

• Installation, Programming and Maintenance of EPABX and KTS ranging up to 500 ports.
• System hardware & software up gradation with integrated applications like VOICE MAIL, Call Billing Software, E&M etc.,
• Customization of System and User features.
• Day to day maintenance operations and service support to dealers and to provide training on lower end products like MDX, PRODIGY series, etc.,
• Providing on-field as well as off-field Technical Support
• Managing spares, Collecting AMCs and provides round-the-clock Service Support.
Company: SABISU, BPL Telecom Franchisee
City / Country: CHENNAI, TN, INDIA
Position: Senior Hardware Service Engineer & Trainer
Start date: 01 Jul,1996
End date: 01 Aug,2001
Responsibilities:

• Component level Servicing of EPABX and KTS (all models in BPL, L&T).
• Upgrading and modification of circuits in EPABX.
• Servicing Telephones, ADAM and CLI equipments
• Servicing Fax Machines
Company: Planters Energy Network Madurai
City / Country: TN,INDIA
Position: Technical Assistant
Start date: 01 Jun,1995
End date: 01 Jun,1996
Responsibilities:

• Monitoring and analyzing Solar Air Heating System
• Report design and development
Company: SUN ASSOCIATES
City / Country: MADURAI.TN,INDIA
Position: Technical Assistant
Start date: 01 Jun,1994
End date: 01 May,1995
Responsibilities:

• Assembling, Installing and Servicing telephone billing machines
Languages
Language: English
Spoken level: Intermediate
Written level: Intermediate
Additional
Computer skills:
M.S WORD
M.S EXCEL
Other skills:
• Servicing Electronic Typewriter
• Servicing FAX machines.
• Servicing latest electronics equips
Certification

ARJUNA AWARD-Siemens certification for hipath 3000 series



Products Trained

• INDX – 250 & 2K, P30X,P30Y,DKX-280 BPL make EPABX
• SIEMENS make EPABX and KTS
• SIEMENS Video Conferencing
• SIEMENS Mobile L1 Level Services
• NORTEL MERIDIAN OPTION 11 2+







Hobbies:
Computers and Music,SPORTS
Vacancy
Category: Customer Service, Customer Support
Specific: TELECOM
Timing: Full Time
Place of work/City: SINGAPORE
Place of work/Country: Singapore
Minimum Salary: 30000USDPER AUNUM
Motivation / Comments / Requests:

MOTIVATION:To learn and update myself to the latest technologies by associating myself with a proactive team in challenging assignments and implement in applications of products.
COMMENTS:• Telecom Switching and Signaling concepts
• Knowledge in EPABX hardware
• Knowledge in ISDN PRI T1&BRI application.
• CORNET Application
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