| Resume Details |
| Resume was added: |
19 Jul,2005 |
|
Name: Robert Murphy
|
| Gender: |
N/A |
| Age: |
45 years |
| Address: |
63 Locust Street |
| City: |
Reading |
| State: |
MA |
| Country: |
266 |
| E-mail: |
Send message
|
| Education |
| Institution: |
Bentley College |
| City / Country: |
Waltham, MA, USA |
| Start date: |
01 Jun,2001 |
| Present: |
Yes |
| Degree: |
Bachelor`s Degree |
| Major: |
Management |
Comments:
Expected graduation 2006 |
| Work Experience |
| Company: |
XO Communications |
| City / Country: |
Cambridge, MA, USA |
| Position: |
Market Manager |
| Start date: |
01 Jul,1999 |
| End date: |
01 Dec,2004 |
Responsibilities:
•Installed and maintained a customer base of .5M
•Increased rate of orders to meet quota
•Decreased installation interval from 65 days to 32 days
•Decreased repair time from 4.5 hours to less than 2 hours
•Managed a team of 10 technicians
•Conducted weekly meetings
•Managed a fleet of 10 company vehicles
•Responsible for management of installation and maintenance of voice and data circuits
•Responsible for two central offices
•Responsible for field asset allocation
•Managed installation and turn up of Verizon collocations and on-net customer sites
•Responsible for operation and maintenance schedule of all facilities equipment
•Provided weekly status reports to management
•Partnered with Sales, Provisioning and Engineering
•Participated in many customer tours of facilities to assist Sales with the closing
|
|
| Company: |
Worldcom |
| City / Country: |
Boston, MA, USA |
| Position: |
Technician |
| Start date: |
01 Jun,1993 |
| End date: |
01 Jun,1999 |
Responsibilities:
•Developed key relationships with equipment vendors
•Coordinated efforts between LEC, IXC’s and provisioning
•Trained and assisted all field technicians
•Operated Regional NOC
•Directed equipment installations for customers at collocation sites
•Managed collocation sites pertaining to security, transmission facilities, LEC entrances, environmental equipment
•Worked with State Director to insure the integrity of the transmission group
•Tracked all circuit activity to completion
•Participated in extensive customer contact
•Tracked and reported capacity issues
|
| Extracurricular Activities |
| Organization: |
Knights of Colombus |
| City / Country: |
Wakefield, MA, USA |
| Start date: |
01 Feb,2005 |
| Present: |
Yes |
| Responsibilities: |
1st Degree |
| Languages |
| Language: |
English |
| Spoken level: |
Mother Tongue |
| Written level: |
Mother Tongue |
| Additional |
Computer skills:
MS Office Suite, Visio, PowerPoint, Internet, basic networking, Outlook Suite |
Other skills:
Cabling, wiring, equipment installation, central office, field service, CPE, LMDS, wireless |
| Vacancy |
| Category: |
Consultancy, Engineering Deployment, Infrastructure Architecture, Installation, Middle Level Management, Security, Supervision, Technical Management |
| Timing: |
Full Time |
| Place of work/City: |
Massachusetts, New Hampshire |
| Place of work/Country: |
USA |
| Minimum Salary: |
65000 |
Motivation / Comments / Requests:
Teamwork, Overtime, self-worth, results-driven, growth, support, training |
|
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